Case study
eVolveCommerce · Growth Marketing & eCommerce
Faster insight, tighter reporting and better lead handling for a growth agency.
eVolveCommerce helps brands grow through paid media, email, conversion optimisation and marketplace strategy. We built a system that reduces repetitive operational work while protecting the strategic judgement that makes a growth agency valuable.
The challenge
eVolveCommerce helps brands grow through paid media, email, conversion optimisation and marketplace strategy. As campaign data, client reporting and new enquiries increased, the team needed a faster way to identify what required action, prepare performance updates and ensure every new opportunity received a prompt response.
Build Intelligence delivered an AI implementation designed to reduce repetitive operational work without replacing the strategic judgement that makes a growth agency valuable.
What we built
We built an AI-enabled growth operations system with three connected parts:
- A single performance dashboard bringing together key campaign, revenue and conversion signals.
- An AI insight assistant that highlights unusual changes, creates plain-English summaries and suggests where the team should investigate first.
- An automated lead-response workflow that acknowledges enquiries immediately, collects key qualification details and routes high-potential opportunities to the right person.
We also built an assisted reporting workflow, producing a first draft of client updates for the eVolveCommerce team to review, refine and send.
Outcomes
- 50-70% less time spent preparing performance summaries and reports.
- New enquiries acknowledged and qualified within minutes, including outside working hours.
- Faster visibility of declining campaign performance, conversion issues and revenue opportunities.
- More account-manager capacity for strategy, optimisation and client relationships.
Client perspective
Jamie understood that we needed a practical AI layer around the work our team already does well: faster insight, tighter reporting and better lead handling.